TutorFlow (accessible via Telegram Mini App and Telegram Bot) Last updated: February 7, 2026 Effective date: February 7, 2026

1. Acceptance of Terms

By accessing or using TutorFlow ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use the Service.

These Terms constitute a legally binding agreement between you and TutorFlow. The Service is governed by applicable laws, including the General Data Protection Regulation (GDPR), the Civil Code of the Russian Federation, and the Consumer Protection Law of the Russian Federation (Federal Law No. 2300-1).

2. Description of the Service

TutorFlow is a tutoring management tool delivered as a Telegram Mini App and Telegram Bot. The Service provides:

• Schedule management: Creating and managing lesson schedules for individual students and groups
• Student management: Maintaining student records, groups, and lesson balances
• Payment tracking: Recording and confirming lesson payments between teachers and students (the Service does not process financial transactions directly)
• Notifications: Automated lesson reminders and payment notifications via Telegram
• Analytics: Usage statistics and lesson history

The Service is provided "as is" and is intended for use by tutors, teachers, and educational professionals.

3. Eligibility

To use the Service, you must:

• Be at least 16 years of age
• Have a valid Telegram account
• Have the legal capacity to enter into a binding agreement

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

4. Account Registration and Authentication

4.1 Account Creation

Accounts are created automatically when you first access the Service through Telegram. Authentication is performed exclusively through Telegram's WebApp mechanism — no separate registration, passwords, or email addresses are required.

4.2 Account Security

You are responsible for:

• Maintaining the security of your Telegram account
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

We are not liable for losses arising from unauthorized access to your Telegram account.

4.3 Account Types

The Service supports two account types:

• Teacher: Full access to schedule management, student records, and analytics
• Student: Limited access to view their own schedule and manage payments with their teacher

5. Subscription Plans and Payments

5.1 Plans

The Service is provided on a paid subscription basis (Pro plan), which includes full access to all features: schedule management, unlimited students and groups, analytics, notifications, and priority support.

Feature availability and pricing may change over time. Current plan details are available within the application.

5.2 Payment Processing

Pro subscriptions are paid through Tribute (tribute.tg), a third-party payment service. By subscribing to the Pro plan, you also agree to Tribute's terms of service and privacy policy.

We do not directly process, store, or have access to your payment card details. All financial transactions are handled by Tribute.

5.3 Subscription Terms

• Subscriptions are billed on a recurring basis according to the chosen period
• You may cancel your subscription at any time through the Tribute interface
• Upon cancellation, you retain Pro access until the end of the current billing period
• Refund policies are governed by Tribute's terms and applicable consumer protection laws

5.4 Lesson Payments

The payment tracking feature within TutorFlow is an informational tool only. It records the status of payments between teachers and students but does not facilitate, process, or guarantee any financial transactions. All actual payments are made directly between parties outside the Service.

6. User Responsibilities

6.1 Acceptable Use

You agree to:

• Use the Service only for its intended purpose (tutoring management)
• Provide accurate information when using the Service
• Comply with all applicable laws and regulations
• Respect the rights and privacy of other users (students, teachers)

6.2 Prohibited Activities

You must NOT:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to the Service, other accounts, or connected systems
• Interfere with or disrupt the Service's infrastructure
• Upload malicious content or attempt to exploit vulnerabilities
• Use automated systems (bots, scrapers) to access the Service except through the intended interfaces
• Circumvent rate limits or security measures
• Impersonate another person or entity
• Use the Service to send spam or unsolicited communications
• Resell, redistribute, or sublicense the Service without authorization

6.3 Data Entry Responsibility

As a teacher, you are responsible for:

• The accuracy of student data you enter
• Obtaining appropriate consent before storing information about your students (especially minors)
• Complying with data protection laws applicable to your jurisdiction when processing student data
• Ensuring that notes and other free-form fields do not contain illegal or inappropriate content

7. Intellectual Property

7.1 Service Ownership

The Service, including its design, code, features, and documentation, is the property of TutorFlow. All rights not explicitly granted in these Terms are reserved.

7.2 User Content

You retain ownership of all data you enter into the Service (student records, notes, schedule information). By using the Service, you grant us a limited license to store, process, and display this data solely for the purpose of providing the Service to you.

7.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without obligation or compensation to you.

8. Limitation of Liability

8.1 Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance
• Server or infrastructure issues
• Force majeure events
• Updates and improvements

8.2 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• The Service is provided "AS IS" and "AS AVAILABLE"
• We make no warranties, express or implied, regarding reliability, accuracy, or fitness for a particular purpose
• We do not warrant that the Service will be error-free or uninterrupted
• We are not responsible for any data loss resulting from hardware failures, software errors, or circumstances beyond our control

8.3 Limitation

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid to us in the 12 months preceding the claim
• We are not liable for indirect, incidental, special, consequential, or punitive damages
• We are not liable for any financial losses arising from incorrect data entry or reliance on payment tracking features

8.4 Consumer Protection

Nothing in these Terms shall limit your rights under mandatory consumer protection laws applicable in your jurisdiction, including but not limited to the Consumer Protection Law of the Russian Federation (Law No. 2300-1) and EU consumer protection directives.

9. Data Protection

Your privacy is important to us. Our collection, use, and protection of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key points:

• We collect only data necessary for the Service (primarily from Telegram)
• We do not sell your data to third parties
• Inactive accounts are automatically deleted after 180 days
• You can request data deletion at any time

10. Termination

10.1 By You

You may stop using the Service at any time. To delete your account and all associated data, contact us at admin@fitvia.net or use in-app functionality.

10.2 By Us

We reserve the right to suspend or terminate your access to the Service if:

• You violate these Terms
• Your use poses a security risk to the Service or other users
• We are required to do so by law
• We discontinue the Service (with reasonable notice)

10.3 Effect of Termination

Upon termination:

• Your right to use the Service ceases immediately
• We may delete your data in accordance with our Privacy Policy and data retention policies
• Provisions that by their nature should survive termination will remain in effect (including liability limitations, intellectual property rights, and dispute resolution)

11. Changes to These Terms

We may modify these Terms at any time. Changes become effective upon posting on our website or within the application. For material changes, we will provide notice via the Telegram Bot at least 14 days before the changes take effect.

Continued use of the Service after changes constitute acceptance of the modified Terms. If you disagree with the changes, you must stop using the Service.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by:

• The laws of the Russian Federation for users residing in Russia
• The laws of the European Union (including GDPR) for users residing in the EU/EEA
• The applicable laws of the user's jurisdiction where mandatory consumer protection provisions apply

12.2 Dispute Resolution

We encourage you to contact us first at admin@fitvia.net to resolve any disputes amicably.

If a dispute cannot be resolved through direct communication:

• For Russian residents: Disputes shall be resolved in accordance with the legislation of the Russian Federation, including through consumer protection authorities or courts of competent jurisdiction
• For EU residents: You may use the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/
• For other jurisdictions: Disputes shall be resolved under the applicable law of your jurisdiction

13. Miscellaneous

13.1 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

13.2 Waiver

Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

13.3 Entire Agreement

These Terms, together with the Privacy Policy and Data Processing Consent, constitute the entire agreement between you and TutorFlow regarding the use of the Service.

13.4 Assignment

We may assign or transfer our rights and obligations under these Terms without your consent. You may not assign your rights under these Terms without our prior written consent.

13.5 Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, wars, government actions, network failures, or third-party service outages (including Telegram).

14. Contact Us

For any questions about these Terms:

• Email: admin@fitvia.net
• Telegram Support Bot: @TeachersFlowSupportBot

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These Terms of Service are available in Russian and English.